Claims Delegates
Claims Delegates
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Відео

Join us every Wednesday at 5:30pm PST on the Claims Delegates YouTube channel
Переглядів 166 місяців тому
Join us every Wednesday at 5:30pm PST on the Claims Delegates UA-cam channel
Restoration Rebel Roundtable 10-4-23: Rally for One of Our Own
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Restoration Rebel Roundtable 10-4-23: Rally for One of Our Own
Restoration Rebel Roundtable 9-27-23: Insurance Fraud
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Restoration Rebel Roundtable 9-27-23: Insurance Fraud
Restoration Rebel Roundtable 9-13-23: Collections
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Restoration Rebel Roundtable 9-13-23: Collections
Restoration Rebel Roundtable 9-6-23: The Ugly Truth of TPAs
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Restoration Rebel Roundtable 9-6-23: The Ugly Truth of TPAs
RRRT 8/30/23 : Passive Resistance
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RRRT 8/30/23 : Passive Resistance
Restoration Rebel Roundtable 8-23-23: Restorers UNITE!
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Restoration Rebel Roundtable 8-23-23: Restorers UNITE!
RRRT 8-9-23: SQ FT PRICING MITIGATION IN XACTIMATE?!
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RRRT 8-9-23: SQ FT PRICING MITIGATION IN XACTIMATE?!
Restoration Rebel Roundtable 7-26-23
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Restoration Rebel Roundtable 7-26-23
Restoration Rebel Roundtable 7-20-23
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Restoration Rebel Roundtable 7-20-23
Restoration Rebel Roundtable 7-5-23
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Restoration Rebel Roundtable 7-5-23
Restoration Rebel Roundtable 6/28/23
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Restoration Rebel Roundtable 6/28/23
Restoration Rebel Roundtable 6-14-23 : State Farm Claim Games
Переглядів 388Рік тому
Restoration Rebel Roundtable 6-14-23 : State Farm Claim Games
Restoration Rebel Roundtable 6/7/23
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Restoration Rebel Roundtable 6/7/23
Restoration Rebel Roundtable 5/31/23
Переглядів 166Рік тому
Restoration Rebel Roundtable 5/31/23
Restoration Rebel Roundtable 5-24-23
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Restoration Rebel Roundtable 5-24-23
Restoration Rebel Roundtable 5/17/23
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Restoration Rebel Roundtable 5/17/23
Restoration Rebel Roundtable 5-10-23
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Restoration Rebel Roundtable 5-10-23
Restoration Rebel Roundtable 5.3.23
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Restoration Rebel Roundtable 5.3.23
Restoration Rebel Roundtable 4-20-23
Переглядів 114Рік тому
Restoration Rebel Roundtable 4-20-23
Restoration Rebel Roundtable 4-13-23
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Restoration Rebel Roundtable 4-13-23
Restoration Rebel Roundtable 3/23/23
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Restoration Rebel Roundtable 3/23/23
Restoration Rebel Roundtable 03/16/23
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Restoration Rebel Roundtable 03/16/23
Restoration Rebel Roundtable 3-9-23
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Restoration Rebel Roundtable 3-9-23
The Restoration Rebel Roundtable for 3/2/23
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The Restoration Rebel Roundtable for 3/2/23
Restoration Rebel Roundtable 2-23-23
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Restoration Rebel Roundtable 2-23-23
Restoration Rebel Roundtable 2-9-2023
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Restoration Rebel Roundtable 2-9-2023
Don't Negotiate With Adjusters
Переглядів 477Рік тому
Don't Negotiate With Adjusters
Restoration Rebel Roundtable 1/19/2023
Переглядів 111Рік тому
Restoration Rebel Roundtable 1/19/2023

КОМЕНТАРІ

  • @lukegilchrist6789
    @lukegilchrist6789 5 днів тому

    So is the line for cost incurred the fact they receive an invoice? I thought it was the client has actually paid the bill and was literally out of pocket the amount for the claim

    • @ClaimsDelegates
      @ClaimsDelegates 5 днів тому

      It’s a highly debatable issue. A “PAID IN FULL” invoice is obviously the best thing

  • @DuaneLee-uf5sr
    @DuaneLee-uf5sr 14 днів тому

    Didn’t help when Franchises decided to take that 50% cut to get on a vendor list NOT EVEN an exclusive list. Project Managers n others in management screaming romantically to the industry and clients. WE’LL WORK WITH YOUR CARRIER AND YOU DONT HAVE TO WORRY. Now as an owner of an independent company, ignorance and lack of liquid capital turned me into a snack to carriers. A few years ago I went back to old school contracting thanks to advice from my old construction manager and I stopped letting the customer off the hook. Thanks to Andy as well replaying in my head with that same message, the client is still the responsible party. 🤘🏼🤘🏼🤘🏼awesome video

  • @yesindeed3751
    @yesindeed3751 22 дні тому

    Clear enough

  • @braelinn1
    @braelinn1 Місяць тому

    Maybe show how to rotate the symbols??

  • @jzarudny
    @jzarudny Місяць тому

    Thank you for this video Andy!

  • @growthdevelopment4118
    @growthdevelopment4118 2 місяці тому

    What’s a typical late fee % per month to charge thanks

    • @ClaimsDelegates
      @ClaimsDelegates 2 місяці тому

      Typical doesn’t exist. What does your contract say?

  • @yesindeed3751
    @yesindeed3751 2 місяці тому

    YesIndeed

  • @saileshanand9197
    @saileshanand9197 2 місяці тому

    What is ATI

    • @guyshipman6646
      @guyshipman6646 2 місяці тому

      American Technolgy Inc, they are a family owned, national restoration company.

  • @josephfdunphymba3241
    @josephfdunphymba3241 2 місяці тому

    Listening from NJ, slight thunderstorm going on

  • @ClaimsDelegates
    @ClaimsDelegates 2 місяці тому

    The knowledge base documents, such as industry whitepapers and position statements, consistently emphasize that Overhead and Profit (O&P) are legitimate and necessary components of the billing for restoration work. Here are some key points highlighted across various documents: 1. **Nature of Restoration Work**: O&P covers general business expenses and profit margins necessary for the sustainability of a restoration business. These include administrative costs, staff salaries, equipment maintenance, and other operational costs that aren't directly billable to a single project but are essential for running a business【24†source】【25†source】. 2. **Industry Standards**: The documents assert that O&P should be factored into cost estimates as standard practice. This aligns with the broader construction and insurance industries, where O&P are recognized components of total job costs to ensure companies maintain financial health and can reinvest in their businesses【28†source】. 3. **Insurance Practices**: There is criticism of insurance practices that attempt to exclude O&P from restoration invoices, especially when such exclusions are based on arbitrary criteria like the number of trades involved in a project. The position papers argue that such practices are not in line with fair and reasonable compensation for work performed and can lead to underpayment for services that adequately restore properties to their pre-loss condition【26†source】【27†source】. 4. **Legal and Contractual Obligations**: The documents often mention that insurers are legally and contractually obliged to pay for all reasonable and necessary restoration costs, which include O&P. Excluding these costs can lead to disputes and potential legal challenges【24†source】【25†source】. 5. **Adjuster and Contractor Interaction**: There is emphasis on the necessity for clear communication and mutual respect between adjusters and contractors. Contractors are encouraged to assert their rights to include O&P in their billing, particularly when their contracts with the insured do not limit such inclusions【31†source】. Overall, the knowledge base strongly supports the inclusion of Overhead and Profit in restoration billing, advocating for fair compensation practices that recognize the full scope of expenses and efforts involved in providing restoration services.

    • @user-bb5ux8xz6r
      @user-bb5ux8xz6r Місяць тому

      Can I ask where your source footnotes lead?

  • @Young_Zealous
    @Young_Zealous 2 місяці тому

    Same

  • @JenniferSterling-ii9wm
    @JenniferSterling-ii9wm 2 місяці тому

    more

  • @willcoxs.5887
    @willcoxs.5887 2 місяці тому

    Will Anthony be coming on the show more? I'd like to see more of him.

  • @josecedano8484
    @josecedano8484 2 місяці тому

    Carriers still doesnt care if it says we can deviate from standard prices. They are using it to pay undisputed payments.

  • @briannewton8161
    @briannewton8161 2 місяці тому

    Wow thank you!

    • @AndrewMcCabe
      @AndrewMcCabe 2 місяці тому

      You're welcome Brian

    • @briannewton8161
      @briannewton8161 2 місяці тому

      @@AndrewMcCabeI’m going for my wrt next week and asd in June and was very informative. I’ve been doing this for 5 years now (30yo) and it’s always good to learn some extra thinking for the field and xactimate. Hopefully own my own business one day.

  • @jordanchmielewski1559
    @jordanchmielewski1559 2 місяці тому

    Profiting off an insurance claim is illegal.

    • @ClaimsDelegates
      @ClaimsDelegates 2 місяці тому

      Try again. Betterment and moral hazard are illegal. Collection of O&P on covered repairs is not.

  • @josecedano8484
    @josecedano8484 3 місяці тому

    Iam in Florida talk about helping us here with dealing with carriers. Please

  • @vitalynesterov7049
    @vitalynesterov7049 3 місяці тому

    Thank you for great content 💪💪 I appreciate you guys!

  • @user-sm1lg3pu6f
    @user-sm1lg3pu6f 3 місяці тому

    Really great tips Joe. Will definitely be stealing these! Also enjoyed the nerd talk on calculating the soda cleanup. ;)

  • @user-gz4ve8mw9l
    @user-gz4ve8mw9l 3 місяці тому

    I've had state farm for nearly 20 years. Never once filed a claim until last year. State farm has been delaying, denying, lying to me, attempting to gaslight and harassed me the entire time... In an attempt to make me give up or go away. Due to their egregious tactics for avoiding coverage for a valid claim. Which multiple contractors and experts have confirmed. I now have $150,000-$200,000 in property damages, from State Farm's negligence. If they had agreed to extend coverage and pay when this happened a year ago it'd only be $10,000 max. letting the damage fester has led to my house becoming uninhabitable. I've suffered permanent bodily injury as a result of what State Farm ordered me to do. As a part of their damage mitigation for this whole time. State Farm has put the repairs on hold 1/5th of the way through the demo stage. Asking me to give them a new copy of every document they were given 4x over already. Then insisting on sending out a 7th field adjuster. While already vehemently accusing me of causing all the damage from their delays and denials instead. The contractors have directly written to, and reported that State Farm's delays led to the extensive damage. I've complied with everything they instructed of me the entire time. Spent 4-6 hours a week on the phone in an attempt to remedy the situation with State Farm. All to no avail with each adjuster making up different excuses. They haven't sent me the documents required by law on multiple occasions either. Ignoring some of my emails texts and phone calls. Never giving me a straightforward answer on anything. Even now I'm on my 3rd contractor and they are still trying to blame me. Despite the fact they have reports from 11 contractors all saying similar or the same things. I'm fed up and no longer interested in working with them on a solution. They destroyed my house and through gross negligence and caused irreparable bodily injury to my person. Now I have to begin an daunting process of filing a lawsuit with my attorney against State Farm.

  • @moldsquadrestorationcontra6252
    @moldsquadrestorationcontra6252 4 місяці тому

    Do you own a Restoration Company?

  • @greenrestoration8020
    @greenrestoration8020 4 місяці тому

    yesindeed

  • @Zfireking
    @Zfireking 4 місяці тому

  • @josecedano8484
    @josecedano8484 4 місяці тому

    If you dont respond they will issue the undisputed payment and then we have no options to negotiate or get more money unless we file lawsuit. But here in Florida if the customer got paid and we only got unpaid 5k for example no attorney will take over file. Ita a complicated subject for us in Florida and they know that.

  • @utube748naples
    @utube748naples 4 місяці тому

    Great job! I've had car insurance with State Farm for 40 years and only one claim for something that wasn't my fault, a deer. From 2022 to 2023, on the same vehicle (no accidents, no tickets, no nothing but me paying them every six months) my ins almost doubled...from $230 every six months to $400. That was a 2000 Jeep Cherokee...just got a new Toyota Corolla LE and they want over $1200 every six months for it. Pure theft I say.

  • @Zfireking
    @Zfireking 4 місяці тому

  • @mattford9191
    @mattford9191 4 місяці тому

    Thank you!!

  • @justinwalker1106
    @justinwalker1106 5 місяців тому

    Any insurance company would think you are a psycho. Just because you are able to send a reply to their response so quickly

  • @yesindeed3751
    @yesindeed3751 5 місяців тому

    YesIndeed

  • @user-tv7du4yi7d
    @user-tv7du4yi7d 5 місяців тому

    See you in Dallas!

  • @angzbk
    @angzbk 5 місяців тому

    Very good session. I was interested in the discussion involving Tim Fuller regarding his conversation with Wardlaw. Is there a follow up with specific details on how he prevailed against Wardlaw?

  • @Akrios1337
    @Akrios1337 6 місяців тому

    it's the future with the way the carriers are taking direction lately..

  • @pharaohstiller5423
    @pharaohstiller5423 6 місяців тому

    I admire this guy.❤🎉

  • @yesindeed3751
    @yesindeed3751 7 місяців тому

    If you move away from Xactimate what will you replace it with. Core logic NO In my current opinion. customize the pricing

    • @ClaimsDelegates
      @ClaimsDelegates 7 місяців тому

      That's the thing. There is no good alternative. It's Xact, or everyone goes back to long-hand estimating in quickbooks.

  • @josecedano8484
    @josecedano8484 7 місяців тому

    Interested in Xactimate classes.

  • @willcoxs.5887
    @willcoxs.5887 8 місяців тому

    Do I really have to watch Lou on mute, at the gym lookin like he's trying to pinch a loaf?

  • @yesindeed3751
    @yesindeed3751 8 місяців тому

    YesIndeed

  • @yesindeed3751
    @yesindeed3751 8 місяців тому

    YesIndeed

  • @yesindeed3751
    @yesindeed3751 8 місяців тому

    YesIndeed

  • @vicb6019
    @vicb6019 8 місяців тому

    Thank you Andy

  • @josecedano8484
    @josecedano8484 8 місяців тому

    What about Florida?

  • @vicb6019
    @vicb6019 8 місяців тому

    Ha first thumbs up…..hey Andy… you’re the man…

  • @stephansannikov2393
    @stephansannikov2393 8 місяців тому

    No AOB In Texas ?

  • @vicb6019
    @vicb6019 8 місяців тому

    PRO at work

  • @josecedano8484
    @josecedano8484 8 місяців тому

    In Florida is not how much you can prepare the invoice for. Its what you can do to win an argument with peer reviews. Additionally here the carriers are just paying undisputed amount without opportunity to negotiate. They do that due to no AOB.

  • @LAnderson7
    @LAnderson7 8 місяців тому

    Good word! 😁

  • @yesindeed3751
    @yesindeed3751 9 місяців тому

    Hey Andy. How do I get in the the round table discussion live?

  • @yesindeed3751
    @yesindeed3751 9 місяців тому

    YesIndeed

  • @yesindeed3751
    @yesindeed3751 9 місяців тому

    YesIndeed

  • @dix_pack_of_sixie
    @dix_pack_of_sixie 9 місяців тому

    Andrew, the value you bring to the industry is massively under-represented based on these UA-cam numbers.